Terms and Conditions

Welcome to Glass Distro. By accessing or using our website (www.theglassdistro.com) and purchasing our products, you agree to comply with and be bound by the following Terms and Conditions.
Please read them carefully before using our services.

1. General Information

These Terms & Conditions apply to all users, customers, and visitors of Glass Distro. By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these terms.

We reserve the right to update, change, or replace any part of these Terms at any time. It is your responsibility to check this page periodically for updates.

2. Eligibility

By using our website, you confirm that you are at least 21 years of age and legally eligible to purchase tobacco or kratom products in your region.
Glass Distro does not sell or ship products to minors under any circumstances.

3. Product Information

We strive to display accurate product descriptions and images. However, slight variations in color, size, or packaging may occur due to manufacturer updates.
All products are intended for legal use only. Customers are responsible for knowing their local laws regarding the purchase and use of Hookah, Cigar, and Kratom products.

4. Orders and Payments

All orders are subject to availability and confirmation. Prices listed on our website are in USD (or applicable currency) and may change without prior notice. Payment must be completed at checkout. We reserve the right to cancel any order suspected of fraud or unauthorized activity.

5. Shipping & Delivery

We aim to process and ship all orders promptly. Shipping times may vary based on destination and carrier. Glass Distro is not responsible for delays caused by shipping carriers, customs, or factors beyond our control. Please ensure your shipping details are accurate — incorrect information may cause delays or failed deliveries.

6. Returns & Refunds

Our Return & Refund Policy applies to all purchases. We only accept returns for damaged, defective, or incorrect items reported within 7 days of delivery.
For full details, please refer to our Return & Refund Policy.

7. Age Verification

By purchasing from Glass Distro, you confirm that you are of legal age (21+) to buy tobacco or kratom-related products. We may require age verification before processing an order.

8. Limitation of Liability

Glass Distro shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our products or website.
Use our products responsibly and in accordance with applicable laws.

9. Prohibited Use

You are prohibited from using our products or website for: Any unlawful purpose

1 Violating any local, state, or federal regulations

2 Transmitting harmful code, spam, or offensive content

3 Reselling products without authorization

10. Intellectual Property

All content on this website — including logos, product images, descriptions, and text — is the property of Glass Distro and may not be reproduced without written permission.

11. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of [Your State/Country], without regard to its conflict of law principles.